Terms of Service

Last Updated: September 16, 2026

Welcome to our online store. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. Please read these Terms carefully before using our website or placing an order.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. General

This website and online store are operated by our business. Throughout the site, the terms “we,” “us,” and “our” refer to our business.

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will become effective when posted on this page. It is your responsibility to review these Terms periodically.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

2. Eligibility

By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the age of majority in your jurisdiction, you may only use this website with the involvement and permission of a parent or legal guardian.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizing information, and other product details are accurate.

However, colours may appear differently depending on your device, monitor, or screen settings. Minor variations in colour, texture, printing, stitching, or other characteristics may occur and do not necessarily constitute a defect.

Some products may be sourced from third-party manufacturers, suppliers, or distributors.

We reserve the right to:

• Modify or discontinue products at any time

• Limit the quantity of products available for purchase

• Correct product descriptions, pricing, or other information

• Refuse or cancel orders where necessary

Product availability is not guaranteed until your order has been accepted and processed.

4. Pricing and Payment

All prices displayed on our website are listed in the currency shown at checkout.

Prices are subject to change without notice. Any price change will not affect an order that has already been accepted and confirmed, except where required by law.

You agree to provide accurate and complete billing and payment information.

We reserve the right to refuse or cancel an order if:

• Payment cannot be successfully processed

• There is an apparent pricing or product listing error

• We suspect fraudulent or unauthorized activity

• The requested product is unavailable

• An order violates these Terms of Service

Any applicable taxes, shipping charges, or other fees will be displayed during checkout where applicable.

5. Orders

Placing an order through our website constitutes an offer to purchase the products selected.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been accepted in all circumstances.

We reserve the right to cancel or refuse an order where permitted by law. If we cancel an order after payment has been received, we will issue a refund for the amount paid for the cancelled order.

You are responsible for reviewing your order before completing checkout, including:

• Product selection

• Size

• Colour

• Quantity

• Shipping address

• Billing information

• Contact information

Once an order has been shipped, changes to the shipping address or order may not be possible.

6. Shipping

We currently ship to addresses within Canada and the United States.

Orders are generally processed within 2–5 business days.

Estimated delivery times after processing are:

• Canada: approximately 3–7 business days

• United States: approximately 5–10 business days

These delivery times are estimates only and are not guaranteed.

Shipping times may be affected by circumstances outside our control, including carrier delays, weather, holidays, incorrect addresses, customs processing, or other transportation issues.

A tracking number will be provided when tracking is available.

We are not responsible for delays caused by the shipping carrier after an order has been shipped.

7. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us because the shipping address provided was incorrect or incomplete, the customer may be responsible for any additional shipping costs required to resend the order.

Please contact us as soon as possible if you notice an error in your shipping information.

8. Returns and Refunds

We want you to be satisfied with your purchase.

Eligible items may be returned within 7 days of delivery, provided that the item meets all return requirements.

To be eligible for a return, the item must:

• Be unused and unworn

• Be in its original condition

• Have all original tags attached

• Not have been washed, altered, damaged, stained, or otherwise used

• Be returned with any original packaging or accessories where applicable

Customers must contact us within 7 days of delivery to request a return. Returns requested after this period may not be accepted.

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

Once an approved return is received and inspected, we will notify you whether the return has been approved.

If approved, the refund will be issued to the original payment method.

Original shipping charges are generally non-refundable unless required by applicable law or the return is due to an error on our part.

Depending on your payment provider or financial institution, it may take additional time for the refund to appear in your account.

9. Non-Returnable Items

The following items are not eligible for return unless required by applicable law:

• Items that have been worn or used

• Items without original tags

• Items that have been washed

• Items that have been altered or customized

• Items that are damaged after delivery due to customer use

• Final-sale items, where clearly identified at the time of purchase

• Gift cards, where applicable

If an item does not meet our return requirements, we reserve the right to refuse the return or refund, subject to applicable law.

10. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Please provide:

• Your order number

• A description of the issue

• Clear photographs of the item and any damage or defect

We will review the issue and, where appropriate, provide a replacement, refund, or other remedy.

This does not apply to damage caused by normal wear and tear, improper care, misuse, washing contrary to the product instructions, alterations, or accidental damage.

11. Exchanges

If you need a different size or product, please contact us regarding availability.

An exchange may be available where the requested item is in stock and the original item meets our return requirements.

If an exchange is not available, you may return the eligible item and place a new order.

12. Promotions and Discount Codes

From time to time, we may offer promotional discounts, sales, or discount codes.

Unless otherwise stated:

• Promotional codes must be entered at checkout

• Discount codes cannot be exchanged for cash

• Only one promotional code may be used per order

• Promotions may have expiration dates

• Certain products may be excluded from promotions

We reserve the right to cancel or modify promotions where permitted by law.

13. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent purposes

• Attempt to gain unauthorized access to the website or its systems

• Interfere with the operation or security of the website

• Upload malicious software or harmful code

• Copy or reproduce website content without permission

• Use automated systems to access the website in a way that could interfere with its operation

• Use the website in violation of applicable laws

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

14. Intellectual Property

Our business name, logo, website design, original photographs, original written content, graphics, and other original materials created by us are owned by or licensed to our business and may not be copied, reproduced, or used without permission.

Some products offered through our store may be sourced from third-party manufacturers, suppliers, or distributors. Product designs, artwork, trademarks, logos, and other intellectual property associated with those products may belong to their respective owners.

We do not claim ownership of third-party intellectual property that is not created or owned by us.

All third-party trademarks, brand names, logos, characters, and designs remain the property of their respective owners.

We reserve the right to remove or discontinue any product if we become aware of an intellectual-property concern or receive a legitimate request from a rights holder.

15. User-Submitted Content

If you submit reviews, photographs, comments, feedback, or other content to our website or social media pages, you agree that you have the right to provide that content.

By submitting content, you grant us permission to use, reproduce, display, and publish that content for purposes related to our business, marketing, and promotion, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, misleading, abusive, or otherwise inappropriate.

16. Third-Party Services and Links

Our website may use third-party services, payment processors, shipping providers, social media platforms, or other external services.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

17. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, stored, and handled when you use our website or place an order.

18. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, shipping information, or other content.

We reserve the right to correct errors or update information at any time without prior notice.

Where permitted by law, we may cancel an order affected by a significant error and provide a refund for any payment received.

19. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable consumer protection laws.

20. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of our products.

Nothing in these Terms is intended to limit liability where such limitation is prohibited by law.

21. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless our business, owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from:

• Your violation of these Terms

• Your misuse of our website

• Your violation of applicable laws

• Your infringement of another person's rights

• Your unauthorized use of our content or intellectual property

22. Governing Law

These Terms of Service are governed by the laws applicable in British Columbia, Canada, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with the applicable laws and courts of British Columbia, Canada, subject to any mandatory consumer protection rights that may apply.

23. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to remain in full effect.

24. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return/Refund Policy, and any other policies posted on our website, constitute the agreement between you and our business regarding your use of the website and purchase of our products.

25. Contact Us

If you have questions about these Terms of Service, your order, returns, or any other matter, please contact us through the contact information provided on our website.

We are happy to assist with questions regarding orders, products, shipping, and returns.